User Data Deletion

What we delete

When you request deletion, we remove or anonymise personal data linked to your account, including:

• Your name, email address and profile details
• Your login credentials and session data
• Workspace membership and personal preferences
• Support correspondence tied to your identity

Workspace content you created (projects, CRM records, messages and similar) may remain if other members still need it, but it will no longer be attributed to you personally once your account is removed.

How to request deletion

Email us from the address associated with your account at hello@dotstack.io with the subject line Data deletion request. Include the email you use to sign in so we can verify ownership.

If you signed in with a third-party provider (for example Facebook or Google), you can also remove .stack's access from that provider's app settings. That stops future data sharing, but it does not by itself delete data we already store — email us if you want that removed too.

What happens next

• We confirm receipt within a few business days.
• We verify the request comes from the account holder.
• We delete eligible data within 30 days, unless we must keep specific records for legal or billing reasons.
• We email you when deletion is complete.

Data we may retain

We may keep minimal records where required by law, to resolve disputes, enforce our terms, or complete open billing. Any retained data is limited to what is necessary and is not used for other purposes.

Contact

Questions about deletion: hello@dotstack.io.